Shipping Policy

Thank you for shopping with Toys in Bulk! We strive to provide our customers with a smooth and hassle-free shopping experience. Below is our shipping policy to help you understand how we process your orders and deliver your products.

1. Shipping Locations

We currently offer shipping to the United States. If you are located outside the U.S. and wish to place an order, please contact us at info@neominternationalllc.com for international shipping options.

2. Processing Time

  • All orders are processed within 1-2 business days of receipt.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • If there are any delays in processing your order, we will notify you via email as soon as possible.

3. Shipping Methods and Delivery Times

We offer the following shipping methods:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days (Available at an additional cost)

Please note that delivery times are estimates and may vary depending on your location, weather conditions, and other factors beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight and size of your order and your shipping address. We offer competitive rates to ensure that your orders are delivered to you affordably.

5. Free Shipping

We offer free standard shipping on all orders over $100 within the United States.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track the status of your shipment by visiting the carrier’s website. If you encounter any issues or need assistance tracking your order, please contact us at info@neominternationalllc.com.

7. Shipping Restrictions

  • We are unable to ship to P.O. Boxes or military addresses (APO/FPO).
  • For orders outside the contiguous United States, additional shipping charges may apply. These will be calculated during checkout.

8. Damaged or Lost Shipments

If your order arrives damaged or if you suspect that your package has been lost in transit, please contact us immediately at info@neominternationalllc.com. We will work with the carrier to resolve the issue and ensure that you receive your order in perfect condition.

9. Address Accuracy

Please ensure that all shipping information is entered correctly during checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete shipping information.

10. Customer Service

If you have any questions or concerns regarding shipping, please reach out to us at:

Thank you for choosing Toys in Bulk. We look forward to providing you with the best selection of bulk toys for your needs!